Privacy Policy

Last Updated: September 11, 2026

At Descent Perfumes, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with our services.

By using our website or purchasing our products, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect information such as:

  • Full name

  • Phone number

  • Email address

  • Billing and delivery address

  • Order and purchase details

  • Information you provide when contacting our customer support

  • Website usage and browsing information

  • Device and browser information

  • IP address and other technical information

We only collect information that is reasonably necessary to provide and improve our services.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders

  • Confirm orders and communicate delivery updates

  • Provide customer support

  • Respond to your questions and requests

  • Process payments through available payment providers

  • Improve our website, products, and customer experience

  • Prevent fraudulent or unauthorized transactions

  • Send promotional offers, discounts, and updates where permitted

  • Maintain business, accounting, and transaction records

  • Comply with applicable legal and regulatory requirements

3. Payment Information

When you make a payment through our website, your payment information may be processed by a third-party payment service provider.

Descent Perfumes does not intentionally store complete credit/debit card numbers, CVV codes, or other sensitive payment credentials on its own servers.

Payment providers may have their own privacy policies and security practices, which govern the processing of payment information.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

  • Remember your preferences

  • Keep items in your shopping cart

  • Understand how visitors use our website

  • Improve website functionality

  • Analyze website performance

  • Provide relevant marketing where applicable

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

5. Sharing Your Information

We respect your personal information and do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to operate our business, including:

  • Courier and delivery companies

  • Payment service providers

  • Website hosting and technology providers

  • Analytics and marketing service providers

  • Professional or legal service providers

These parties may only receive information necessary to perform their relevant services.

We may also disclose information where required by applicable law, legal proceedings, or government authorities.

6. Order & Delivery Information

To successfully deliver your order, we may provide necessary customer details such as your name, phone number, and delivery address to our courier or logistics partners.

This information is used solely for fulfilling and delivering your order.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, while we strive to protect your information, we cannot guarantee absolute security.

8. Marketing Communications

With your consent or where otherwise permitted by applicable law, we may contact you about:

  • New fragrances

  • Special offers and discounts

  • Promotions

  • Seasonal campaigns

  • New product launches

  • Other Descent Perfumes updates

You may choose to stop receiving promotional communications by contacting us or using the unsubscribe option where available.

9. Third-Party Links

Our website may contain links to third-party websites, including social media platforms, payment providers, or other services.

Descent Perfumes is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

10. Children’s Privacy

Our website and services are not intentionally directed toward children.

We do not knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps to remove the information.

11. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Fulfill orders and provide services

  • Maintain business and transaction records

  • Resolve disputes

  • Prevent fraud

  • Comply with legal and regulatory obligations

When information is no longer required, we may securely delete or anonymize it.

12. Your Privacy Rights

Depending on applicable law, you may have the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Withdraw consent for certain uses of your information

  • Opt out of promotional communications

To exercise any applicable privacy rights, please contact us using the information provided below.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable requirements.

Any updates will be posted on this page with a revised “Last Updated” date.

We encourage you to review this page periodically to stay informed about how we protect your information.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your information, please contact us.

Descent Perfumes
Website: descentperfumes.com
Email: thedescentperfumes@gmail.com
WhatsApp: +92 319 8517749
Location: Karachi, Pakistan  

We are committed to protecting your privacy and providing you with a safe and trusted shopping experience.

Thank you for trusting Descent Perfumes.